Automotive Parts Specialist - Customer-Focused & Fast-Paced

Genuine Parts Company; Soudan (CA); Sur place; USD 23 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Retirement Plan

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Professional development opportunities

Wellness programs

Résumé du poste

Genuine Parts Company’s NAPA Store Pro role is the front line for customer-focused automotive parts solutions in a fast-paced retail setting. You’ll help retail and wholesale customers with parts knowledge, engage customers, and support store operations while using POS, catalog tools, and delivery coordination.

You’ll contribute to a high-performing team, drive customer loyalty, and participate in continuous improvement to enhance store performance and service quality.

Qualifications

• High School Diploma or GED is required.
• Valid Driver’s License is required.
• Strong communication and interpersonal skills are essential.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and systems.

Responsabilités

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate deliveries and pull/prepare orders for customers and drivers.
• Perform housekeeping and organizational tasks to maintain a safe store.
• Assist with inventory counts and maintain accurate records.
• Contribute to store operations and continuous improvement initiatives.

Connaissances

Strong communication

Customer-focused

Willingness to learn

Valid Driver’s License

Formation

High School Diploma or GED

Description du poste

Genuine Parts Company’s NAPA Store Pro role is the front line for customer-focused automotive parts solutions in a fast-paced retail setting. You’ll help retail and wholesale customers with parts knowledge, engage customers, and support store operations while using POS, catalog tools, and delivery coordination.

You’ll contribute to a high-performing team, drive customer loyalty, and participate in continuous improvement to enhance store performance and service quality.