Automotive Parts Specialist — Customer-Focused & Fast-Paced

Courtesy Automotive Center; Chico (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life & Acc.保险

401K

Paid Time Off

Job summary

Courtesy Automotive Center is seeking a knowledgeable Parts Advisor in Chico, CA. You will assist customers and service teams by identifying the right parts, providing product information, and ensuring a smooth parts ordering process.

The ideal candidate will be organized, detail-oriented, and capable of delivering excellent service in a fast-paced environment with strong communication skills.

Qualifications

• Experience in automotive parts or customer service preferred.
• Strong knowledge of automotive parts terminology and vehicle components.
• Ability to use parts catalogs and dealership management systems.

Responsibilities

• Assist customers, technicians, and service advisors in identifying and sourcing automotive parts and accessories.
• Respond to inquiries in person, by phone, and through other channels.
• Research parts using catalogs, electronic systems, and vehicle information to ensure accuracy.
• Prepare quotes, process orders, and manage special requests or backorders.
• Monitor inventory levels and assist with ordering, receiving, stocking, and organizing parts.
• Verify part numbers, pricing, and availability to minimize errors and delays.
• Coordinate with service departments, vendors, and suppliers to support efficient operations.
• Maintain accurate records of parts transactions, returns, and warranty-related documentation.
• Ensure the parts area is clean, organized, and compliant with procedures.
• Provide product recommendations and information to support customer needs.

Skills

Customer service

Attention to detail

Communication skills

Auto parts knowledge

Education

High school diploma

Tools

Parts catalogs

Dealership management systems

Inventory software

Job description

Courtesy Automotive Center is seeking a knowledgeable Parts Advisor in Chico, CA. You will assist customers and service teams by identifying the right parts, providing product information, and ensuring a smooth parts ordering process.

The ideal candidate will be organized, detail-oriented, and capable of delivering excellent service in a fast-paced environment with strong communication skills.