Automotive Parts Specialist – Customer-First & Growth-Oriented

LaFontaine Automotive Group; Flint (MI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Employee referral program

Employee discounts on sales andService

Medical, dental, vision benefits

Employer paid Life/AD&D

Employee Assistance Program

Pet insurance

Voluntary benefits: FSA, Life/AD&D, ST

Disability

Critical Illness

Employee pension program

Holiday savings program with employer

Paid time off

Holiday pay

Job summary

LaFontaine Automotive Group is seeking an Automotive Parts Specialist to sell parts over-the-counter, by phone, and for service needs. You will assist walk-in customers, manage stock, and coordinate with the shop to ensure timely delivery of parts.

The ideal candidate has experience with Ford parts, strong interpersonal skills, and proficiency in MS Office. A clean work environment and employee discounts accompany a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required.
• Experience in a vehicle parts department preferred (1 year).
• Knowledge of Ford parts is a plus.
• Strong interpersonal and communication skills.
• Proficiency with MS Office and related software.

Responsibilities

• Assist walk-in customers with parts selection and upsell related items.
• Pull parts from stock and check availability; inform customers of ETA for backordered items.
• Answer phones, provide price quotes, and set up daily shipment or pickup orders.
• Maintain accurate cash register operations and process payments.
• Assist with organization and cleanliness of the parts department.
• Receive and stock inventory and participate in periodic counts.

Skills

Ford parts knowledge

Interpersonal skills

Verbal & written communication

Organization & attention to detail

Time management

Microsoft Office

HRIS & talent systems

Education

High School Diploma or GED

1 year parts department experience preferred

Tools

Microsoft Office Suite

Reynolds & Reynolds

Ignite

KPA

VeraSuite

Job description

LaFontaine Automotive Group is seeking an Automotive Parts Specialist to sell parts over-the-counter, by phone, and for service needs. You will assist walk-in customers, manage stock, and coordinate with the shop to ensure timely delivery of parts.

The ideal candidate has experience with Ford parts, strong interpersonal skills, and proficiency in MS Office. A clean work environment and employee discounts accompany a comprehensive benefits package.