Automotive Parts Specialist — Bilingual Customer Expert

O'Reilly Auto Parts; Midland (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts in Midland, Texas is seeking a Parts Specialist to provide exceptional service to retail and installer customers. The role includes promoting customer service programs, assisting with transactions, and resolving customer issues. Candidates should possess strong multitasking skills and the ability to match alphanumeric sequences quickly. Familiarity with automotive parts is preferred. The position offers competitive wages, benefits, and opportunities for growth within a stable organization.

Qualifications

• Ability to match alphanumeric sequences quickly.
• Capability to provide outstanding customer service.
• Fluency in multiple languages is highly desired.

Responsibilities

• Assist retail and installer customers with high-level service.
• Promote company customer service programs and greet customers.
• Process exchanges and returns, and resolve customer complaints.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O'Reilly Auto Parts in Midland, Texas is seeking a Parts Specialist to provide exceptional service to retail and installer customers. The role includes promoting customer service programs, assisting with transactions, and resolving customer issues. Candidates should possess strong multitasking skills and the ability to match alphanumeric sequences quickly. Familiarity with automotive parts is preferred. The position offers competitive wages, benefits, and opportunities for growth within a stable organization.