Automotive Parts Specialist

NAPA; Downingtown (Chester County); On-site; USD 30,000 - 42,000; Full time

Job summary

NAPA in Downingtown, PA is hiring a Store Associate to serve customers in our retail and wholesale environment. You will provide automotive parts solutions, drive sales, and support store operations with energy and accuracy.

You will use POS and inventory tools, handle deliveries, restock shelves, and assist with counts. The role requires a high school diploma, a valid driver’s license, strong communication, and a customer-focused mindset.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Assist with inventory control activities, including receiving, stocking, and counts.
• Contribute to store operations and team support tasks to optimize performance.

Skills

Customer service

Communication

Problem solving

Teamwork

Attention to detail

Inventory knowledge

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

NAPA in Downingtown, PA is hiring a Store Associate to serve customers in our retail and wholesale environment. You will provide automotive parts solutions, drive sales, and support store operations with energy and accuracy.

You will use POS and inventory tools, handle deliveries, restock shelves, and assist with counts. The role requires a high school diploma, a valid driver’s license, strong communication, and a customer-focused mindset.