Automotive Parts Sales Associate - Customer Care Pro

AutoZone, Inc.; Blountstown (FL); On-site; USD 28,000 - 34,000; Full time

Job summary

AutoZone, Inc. is hiring a Retail Sales Associate to deliver WOW! Customer Service in our Florida stores. You will assist customers, provide automotive advice, and help them find the right parts while helping the store meet its sales goals.

Ideal candidates will be bilingual in Spanish and English, have a proactive attitude, and be able to work a flexible schedule including weekends and evenings. Experience in automotive retail and ASE certification are a plus.

Qualifications

• Minimum age 16 years old.
• Ability to lift and deliver merchandise.
• Flexible schedule including mornings, nights, weekends, and overtime.
• Basic automotive knowledge preferred.
• Spanish and English communication skills.

Responsibilities

• Customer Assistance & Communication – Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Leadership & Teamwork – Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.
• Sales & Metrics Mindedness – Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
• Inventory Management & Store Operations – Restock merchandise, maintain organization, and follow proper point of sale procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.
• Process Orientation & Safety Compliance – Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use Personal Protective Equipment (PPE) to maintain a secure work environment.
• Product Knowledge – Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
• Diagnostics Support – Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Skills

Customer service

Bilingual Spanish-English

Team leadership

Sales & upselling

Inventory & POS

Diagnostics reading

Product knowledge

Job description

AutoZone, Inc. is hiring a Retail Sales Associate to deliver WOW! Customer Service in our Florida stores. You will assist customers, provide automotive advice, and help them find the right parts while helping the store meet its sales goals.

Ideal candidates will be bilingual in Spanish and English, have a proactive attitude, and be able to work a flexible schedule including weekends and evenings. Experience in automotive retail and ASE certification are a plus.