Automotive Parts Sales & Customer Service Pro

AutoZone; Albany (GA); On-site; USD 1,653,000 - 2,066,000; Full time

Job summary

AutoZone is seeking a Retail Sales Associate to deliver WOW! Customer Service by helping customers find the right parts and solutions for automotive needs.

You will maintain inventory, assist with product selection, and provide expert advice to enhance the shopping experience and drive store performance. Ideal candidates have strong communication in English (Spanish helpful), a team mindset, and a willingness to learn about automotive parts and promotions.

Qualifications

• Must be at least 16 years old to apply.
• Strong communication and people skills in English; Spanish helpful.
• Flexible schedule including mornings, nights, weekends, and overtime as needed.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and ensure positive interactions.
• Collaborate with managers and teammates to create a motivated, productive store environment.
• Recommend products, services, and promotions to enhance customer experience and meet sales goals.
• Restock merchandise, maintain organization, and follow proper point of sale procedures and loss prevention policies.
• Follow company safety policies and wear PPE to maintain a secure work environment.
• Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
• Use diagnostic tools to read codes from customer vehicles and propose solutions.

Skills

Customer Assistance & Communication

Leadership & Teamwork

Sales & Metrics Mindedness

Inventory Management & Store Ops

Process Orientation & Safety

Product Knowledge

Diagnostics Support

Job description

AutoZone is seeking a Retail Sales Associate to deliver WOW! Customer Service by helping customers find the right parts and solutions for automotive needs.

You will maintain inventory, assist with product selection, and provide expert advice to enhance the shopping experience and drive store performance. Ideal candidates have strong communication in English (Spanish helpful), a team mindset, and a willingness to learn about automotive parts and promotions.