Automotive Parts Pro: Expert DIY Support

Advance Auto Parts Inc.; Lebanon (Lebanon County); On-site; USD 17,000 - 25,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to provide expert automotive parts knowledge and top-notch service to DIY customers, including in-store and phone assistance. The role emphasizes inventory awareness, sourcing parts from multiple channels, and maintaining store standards.

The position requires 3–5 years of automotive parts experience, strong selling skills, and the ability to work varied shifts. ASE certification is a plus; a valid driver’s license is required.

Qualifications

• Strong customer service and sales skills.
• Familiarity with automotive parts and systems.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.

Skills

Customer service

Sales

Parts knowledge

Inventory systems

Diagnostic equipment

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to provide expert automotive parts knowledge and top-notch service to DIY customers, including in-store and phone assistance. The role emphasizes inventory awareness, sourcing parts from multiple channels, and maintaining store standards.

The position requires 3–5 years of automotive parts experience, strong selling skills, and the ability to work varied shifts. ASE certification is a plus; a valid driver’s license is required.