Automotive Parts Pro: Expert DIY Sales & Tech Support

Advance Auto Parts; Hendersonville (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Advance Auto Parts in Hendersonville, TN seeks a Retail Parts Pro to provide GAS2 selling experience, assist DIY customers with parts and services, and uphold high standards of customer service. The role is full-time and requires strong automotive knowledge and parts expertise.

3-5 years of parts experience, a valid driver’s license, and MS Office skills are expected. ASE certification is preferred but not required. Ability to work a flexible schedule including weekends is needed.

Qualifications

• 3-5 years of prior automotive parts experience.
• Ability to work days, evenings, and weekends.
• Valid driver’s license required.
• ASE certification preferred, but not required.
• Excellent customer service and sales skills.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

GAS2 selling experience

Customer service

Parts lookup systems

Diagnostic equipment testing

Advanced automotive knowledge

Advanced selling skills

Education

ASE certification

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts in Hendersonville, TN seeks a Retail Parts Pro to provide GAS2 selling experience, assist DIY customers with parts and services, and uphold high standards of customer service. The role is full-time and requires strong automotive knowledge and parts expertise.

3-5 years of parts experience, a valid driver’s license, and MS Office skills are expected. ASE certification is preferred but not required. Ability to work a flexible schedule including weekends is needed.