Automotive Parts Pro - DIY Support & Install Expert

Advance Auto Parts Inc.; Lithonia (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

Advance Auto Parts Inc. in Lithonia, GA is seeking a Retail Parts Pro to support DIY customers with expert product knowledge and store systems proficiency.

This full-time role involves assisting customers in-person and over the phone, sourcing parts from various channels, and maintaining inventory and service standards. Responsibilities include driving sales, performing services like battery installs and wiper changes, and upholding safety and cleanliness.

Qualifications

• Essential Job Skills: knowledge of automotive systems and diagnostics, ability to read and interpret manuals, and strong math for measurements.
• Must communicate in English clearly; Spanish a plus.
• Ability to operate store systems and diagnose simple issues.
• Must complete Parts Knowledge Assessment.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive systems knowledge

English communication

Reading comprehension

Math skills

Microsoft Word/Excel

Organizational skills

Flexible schedule

Education

Driver’s license

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

POS systems

Parts lookup systems

Job description

Advance Auto Parts Inc. in Lithonia, GA is seeking a Retail Parts Pro to support DIY customers with expert product knowledge and store systems proficiency.

This full-time role involves assisting customers in-person and over the phone, sourcing parts from various channels, and maintaining inventory and service standards. Responsibilities include driving sales, performing services like battery installs and wiper changes, and upholding safety and cleanliness.