Automotive Parts Pro: DIY & Sourcing Expert

Advance Auto Parts Inc.; Ridgeland (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support the DIY customer base with expert automotive knowledge and parts availability.

The role requires strong store system skills, accurate part identification, and capability to source from multiple channels for DIY projects, with a focus on high customer service and sales performance. The position is full-time, with responsibilities including service setup, inventory handling, and ensuring store conditions meet standards.

Qualifications

• 3-5 years of prior automotive parts experience
• Must have a valid driver's license
• ASE Certification preferred, But Not Required
• Speak and write English (Spanish a plus)

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Parts lookup

POS systems

Customer service

Automotive knowledge

Diagnostics tools

Inventory systems

Sales goals

Team collaboration

Education

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support the DIY customer base with expert automotive knowledge and parts availability.

The role requires strong store system skills, accurate part identification, and capability to source from multiple channels for DIY projects, with a focus on high customer service and sales performance. The position is full-time, with responsibilities including service setup, inventory handling, and ensuring store conditions meet standards.