Automotive Parts Pro: DIY Expert & Sourcing

Advance Stores Company Inc (500); United States; Vor Ort; USD 38.000 - 54.000; Vollzeit

Zusammenfassung

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to join our DIY and professional sales team.

You will apply expert knowledge of automotive systems, parts lookup, and store inventory to assist customers in person and by phone, source parts from multiple channels, and support advanced DIY services. The role emphasizes high customer service standards, accurate parts identification, and safe store operations, with responsibilities including opening/closing duties and contributing to sales

Qualifikationen

• Knowledge of automotive systems (engine, brakes, suspension, electrical).
• Ability to read safety rules and instruction manuals.
• Able to complete the Parts Knowledge Assessment.

Aufgaben

• Provide GAS2 selling experience for DIY customer visits and calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Perform key holder duties (opening/closing, safety, task assignment).
• Assist in inventory processes and maintain store cleanliness.

Kenntnisse

Parts knowledge

Customer service

Store systems

Sales skills

Diagnostic equipment familiarity

English proficiency

Ausbildung

ASE Certification preferred

Tools

Microsoft Word

Microsoft Excel

Parts lookup systems

Jobbeschreibung

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to join our DIY and professional sales team.

You will apply expert knowledge of automotive systems, parts lookup, and store inventory to assist customers in person and by phone, source parts from multiple channels, and support advanced DIY services. The role emphasizes high customer service standards, accurate parts identification, and safe store operations, with responsibilities including opening/closing duties and contributing to sales