Automotive Parts Pro: DIY Services Specialist

Advance Auto Parts Inc.; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support DIY customers with expert parts knowledge and store systems proficiency. The role covers advanced parts identification, sourcing from multiple channels, and maintenance of inventory.

Strong customer service and ASE-certified readiness help drive sales and service excellence. The position involves operating POS systems, assisting with battery installs and diagnostic services, and performing key holder duties including safety and

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability with customer transactions.
• Able to read safety rules and parts catalogs.
• English fluency; Spanish a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs.

Skills

Gas2 selling

Customer service

Parts lookup

Diagnostic equipment

Inventory management

Advanced selling

Safety knowledge

POS systems

Education

ASE certification

Valid driver’s license

Tools

Microsoft Word

Excel

POS systems

Inventory systems

Job description

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support DIY customers with expert parts knowledge and store systems proficiency. The role covers advanced parts identification, sourcing from multiple channels, and maintenance of inventory.

Strong customer service and ASE-certified readiness help drive sales and service excellence. The position involves operating POS systems, assisting with battery installs and diagnostic services, and performing key holder duties including safety and