Automotive Parts Pro — DIY Services & Expert Support

Advance Auto Parts; Omaha (NE); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading automotive parts retailer is seeking a Retail Parts Pro to support customers with expert knowledge of automotive systems and parts. This full-time position involves providing excellent customer service, achieving sales goals, and performing various DIY services. Ideal candidates will have 3–5 years of automotive parts experience and strong communication skills. ASE certification is preferred but not required.

Qualifications

• 3–5 years of prior automotive parts experience required.
• Proficient in speaking and writing English.
• Ability to read and interpret operational documents.
• Strong knowledge of safety processes.

Responsibilities

• Provide customer support during visits and calls.
• Achieve sales goals and service objectives.
• Manage DIY services offered in-store.
• Maintain cleanliness of the store.

Skills

Automotive systems knowledge

Customer service skills

Sales ability

Diagnostic ability

Organizational skills

Effective communication

Basic math skills

Education

Valid driver’s license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive parts retailer is seeking a Retail Parts Pro to support customers with expert knowledge of automotive systems and parts. This full-time position involves providing excellent customer service, achieving sales goals, and performing various DIY services. Ideal candidates will have 3–5 years of automotive parts experience and strong communication skills. ASE certification is preferred but not required.