Automotive Parts Pro & DIY Service Specialist

Advance Auto Parts Inc.; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers in our stores across the United States. The role requires expert store systems knowledge and advanced automotive parts expertise, with accountability for customer service and open/close duties.

You will locate parts, source from multiple channels, and assist with inventory and basic diagnostics in a fast-paced environment. ASE certification is preferred but not required.

Qualifications

• Experience in automotive parts sales and customer service.
• Must have good communication skills and basic math.
• Familiarity with store inventory processes and safety standards.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

GAS2 selling experience

Parts lookup systems

Advanced automotive system knowledge

Customer service

Safety knowledge

ASE P2 certified or ASE ready

Microsoft Excel

Availability to work weekends

Education

ASE certification preferred

Valid driver’s license

Tools

POS system

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers in our stores across the United States. The role requires expert store systems knowledge and advanced automotive parts expertise, with accountability for customer service and open/close duties.

You will locate parts, source from multiple channels, and assist with inventory and basic diagnostics in a fast-paced environment. ASE certification is preferred but not required.