Automotive Parts Pro & DIY Service Specialist

Advance Auto Parts Inc.; Harrisburg (Dauphin County); On-site; USD 18,000 - 25,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY customer services. The role requires expert knowledge of store systems, parts, and automotive knowledge, with responsibilities including service, sales, and inventory tasks. The position is full time and involves flexible scheduling.

We expect strong customer engagement, ability to source parts, and proficiency with Microsoft Office. ASE certification is preferred but not required; valid driver's license is essential.

Qualifications

• 3-5 years of prior automotive parts experience
• Must have a valid driver's license
• ASE Certification preferred, but not required
• Speak and write English; Spanish a plus

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installation and wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities including opening/closing duties
• Assist in inventory processes and store cleanliness
• Provide DIY services including battery installation and testing

Skills

Customer service

Parts lookup

MS Word/Excel

POS systems

Organization

Education

High school diploma

Tools

POS systems

Parts lookup systems

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY customer services. The role requires expert knowledge of store systems, parts, and automotive knowledge, with responsibilities including service, sales, and inventory tasks. The position is full time and involves flexible scheduling.

We expect strong customer engagement, ability to source parts, and proficiency with Microsoft Office. ASE certification is preferred but not required; valid driver's license is essential.