Automotive Parts Pro: DIY & Service Expert

Advance Auto Parts Inc.; United States; On-site; USD 23,000 - 26,000; Full time

Job summary

Advance Auto Parts Inc. is hiring a Retail Parts Pro to provide expert automotive parts knowledge and top-tier customer service in a busy DIY retail environment.

The role emphasizes advanced system knowledge, parts lookup, and high-quality service for DIY customers, with responsibilities including battery installs, wiper replacements, and inventory maintenance. The position supports store operations, includes key-holding duties, and requires ability to work varied shifts.

Qualifications

• 3–5 years automotive parts experience is preferred.
• Ability to provide GAS2 selling experience to DIY customers.
• Excellent customer service and sales goal achievement skills.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment, safety, open/close duties)
• Assist in store inventory processes and maintain store cleanliness

Skills

Automotive knowledge

Sales experience

Customer communication

English proficiency

Education

Valid driver's license

ASE certification preferred

Tools

MS Office (Word, Excel)

Parts lookup systems

Diagnostic testing equipment

Job description

Advance Auto Parts Inc. is hiring a Retail Parts Pro to provide expert automotive parts knowledge and top-tier customer service in a busy DIY retail environment.

The role emphasizes advanced system knowledge, parts lookup, and high-quality service for DIY customers, with responsibilities including battery installs, wiper replacements, and inventory maintenance. The position supports store operations, includes key-holding duties, and requires ability to work varied shifts.