Automotive Parts Pro & DIY Service Expert

Advance Auto Parts Inc.; Randolph (MA); On-site; USD 29,000 - 32,000; Full time

Job summary

Advance Auto Parts Inc. in Randolph, MA is seeking a Retail Parts Pro to support advanced DIY customer services, with expert knowledge of store systems, parts and automotive systems.

This full-time role focuses on accurate part identification, sourcing from special orders and second sources, and delivering a high-quality shopping experience. Responsibilities include assisting customers in person and by phone, stocking and organizing inventory, performing DIY services like battery installs and

Qualifications

• 3-5 years of prior automotive parts experience.
• Must have a valid driver’s license.
• ASE certification preferred, but not required.
• Speak and write English (Spanish a plus).

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.

Skills

Parts knowledge

Customer service

Sales experience

English communication

Problem solving

Tools

POS systems

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts Inc. in Randolph, MA is seeking a Retail Parts Pro to support advanced DIY customer services, with expert knowledge of store systems, parts and automotive systems.

This full-time role focuses on accurate part identification, sourcing from special orders and second sources, and delivering a high-quality shopping experience. Responsibilities include assisting customers in person and by phone, stocking and organizing inventory, performing DIY services like battery installs and