Automotive Parts Pro: DIY Sales & Service Expert

Advance Auto Parts Inc.; Springfield (OH); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Health benefits

Team member discounts

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY services and expert parts knowledge. You will assist customers in-store and by phone, perform DIY services like battery and wiper installations, and drive sales while maintaining store standards.

Ideal candidates have 3–5 years of automotive parts experience, possess a valid driver's license, and can work a variety of shifts. The role emphasizes strong product knowledge and customer service excellence.

Qualifications

• Must have automotive parts experience and strong product knowledge.
• Ability to read parts catalogs and use store systems for lookups.
• Excellent English communication and customer service skills.

Responsibilities

• Facilitate selling experience for DIY customers by in-person visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Maintain high customer service and store appearance standards.
• Perform key holder duties: open/close, safety, task assignment.

Skills

Automotive knowledge

Sales skills

Customer service

Parts lookup systems

POS systems

Diagnostic equipment savvy

Education

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY services and expert parts knowledge. You will assist customers in-store and by phone, perform DIY services like battery and wiper installations, and drive sales while maintaining store standards.

Ideal candidates have 3–5 years of automotive parts experience, possess a valid driver's license, and can work a variety of shifts. The role emphasizes strong product knowledge and customer service excellence.