Automotive Parts Pro: DIY Expert & Customer Support

Advance Stores Company Inc (500); United States; On-site; USD 26,000 - 29,000; Full time

Job summary

Advance Auto Parts is hiring a Retail Parts Pro in the United States. This full-time role requires expert knowledge of store systems, automotive parts, and DIY service support.

You will assist customers in-store and by phone, perform battery/wiper services, and help maintain stock and checkout operations. The position emphasizes strong product knowledge, accurate parts lookup, and the ability to source from multiple channels.

Qualifications

• 3–5 years of automotive parts experience and proven sales ability.
• Must have a valid driver's license; ASE certification is preferred but not required.
• Ability to read and interpret parts catalogs and safety instructions.

Responsibilities

• Provide GAS2 selling experience for DIY customers and calls.
• Meet personal and store sales goals and service objectives.
• Manage DIY services like battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties including opening/closing tasks.

Skills

GAS2 selling experience

Advanced parts lookup

Parts sourcing

Excellent customer service

Inventory systems

Diagnostic equipment testing

Safety knowledge

Communication (English)

MS Word/Excel

POS systems

Education

Valid driver's license

ASE certification preferred

Tools

POS systems

Parts lookup systems

Inventory software

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is hiring a Retail Parts Pro in the United States. This full-time role requires expert knowledge of store systems, automotive parts, and DIY service support.

You will assist customers in-store and by phone, perform battery/wiper services, and help maintain stock and checkout operations. The position emphasizes strong product knowledge, accurate parts lookup, and the ability to source from multiple channels.