Automotive Parts Pro — DIY Expert & Customer Service

Advance Auto Parts Inc.; United States; On-site; USD 28,000 - 36,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with advanced automotive parts knowledge and store operations. This full-time role offers expert assistance in parts identification, sourcing, battery testing, and wiper installations while delivering top-tier customer service.

The candidate should have 3–5 years of automotive parts experience, strong sales skills, and a valid driver’s license. Bilingual English/Spanish helpful and ASE certification preferred.

Qualifications

• 3-5 years of prior automotive parts experience.
• 4+ years in sales or customer service preferred.
• Must have a valid driver’s license.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

GAS2 selling

Automotive parts knowledge

Parts lookup systems

Diagnostic equipment

ASE P2 certification

Customer service

Spanish language

Education

ASE certification preferred

Tools

Diagnostic equipment

POS systems

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with advanced automotive parts knowledge and store operations. This full-time role offers expert assistance in parts identification, sourcing, battery testing, and wiper installations while delivering top-tier customer service.

The candidate should have 3–5 years of automotive parts experience, strong sales skills, and a valid driver’s license. Bilingual English/Spanish helpful and ASE certification preferred.