Automotive Parts Pro — DIY Service Expert

Advance Auto Parts Inc.; United States; In loco; USD 22.000 - 25.000; Tempo pieno

Descrizione del lavoro

Advance Auto Parts is hiring a Retail Parts Pro to provide expert parts knowledge and assist DIY customers in-store and by phone. This full-time role requires strong automotive system knowledge, familiarity with store systems, and the ability to source from multiple channels.

The position emphasizes sales goals, customer service, and accurate parts lookup. Applicants should have 3-5 years of automotive parts experience, a valid driver's license, and ASE credentials preferred; Spanish is a plus.

Competenze

• 3-5 years of prior automotive parts experience
• Proven sales ability with past customer transactions
• Valid driver's license
• ASE certification preferred
• English is primary, Spanish a plus

Mansioni

• Provide parts sales and customer service to DIY customers
• Achieve personal and store sales goals
• Manage DIY services (battery installation, testing, wiper installs)
• Maintain high customer service and store appearance standards
• Perform key holder duties (opening/closing, safety)
• Assist in store inventory processes
• Ensure store cleanliness
• Provide DIY services including battery installation, testing, wiper installs

Conoscenze

Parts lookup systems

POS systems

Diagnostics equipment

ASE P2 certification

Automotive system knowledge

Customer service

Sales skills

Inventory management

English proficiency

Safety knowledge

Formazione

Driver's license

ASE certification (preferred)

Strumenti

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Advance Auto Parts is hiring a Retail Parts Pro to provide expert parts knowledge and assist DIY customers in-store and by phone. This full-time role requires strong automotive system knowledge, familiarity with store systems, and the ability to source from multiple channels.

The position emphasizes sales goals, customer service, and accurate parts lookup. Applicants should have 3-5 years of automotive parts experience, a valid driver's license, and ASE credentials preferred; Spanish is a plus.