Automotive Parts Manager

Socket.dev; Memphis (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Team oriented environment

Advancement opportunities

Paid vacation

401(k) with company match

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Coverage

Employee car purchase program

Wellness program

Job summary

Gossett Motor Cars is seeking an experienced Automotive Parts Manager to join our team and manage one of our largest parts departments.

A Parts Manager oversees the parts department operation and works with the service departments and retail parts operation. Duties include monitoring purchasing trends, managing inventory and reordering parts as needed; they must ensure inventory is stocked to meet customer needs and supervise staff to ensure timely, professional customer service.

Qualifications

• Must have excellent communication and customer service skills.
• Must maintain a professional image and demeanor.
• Must be organized and detailed-oriented.
• Ability to multi-task in a fast paced environment.

Responsibilities

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to ensure parts ordered are correct and pricing aligns with the estimate.
• Oversees pulling and filling orders from stock.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Notifies all necessary parties when special ordered parts have been received.
• Follows up on back-ordered parts and replenishes assigned inventory daily.
• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
• Makes sure all internal requests for parts are billed on service repair order.

Skills

Excellent communication

Customer service

Professional image

Organized and detailed-oriented

Multi-tasking in fast-paced env

Job description

Gossett Motor Cars

One of the largest Automotive Dealer Groups in West Tennessee is seeking a talented professional individual with the ambition and aptitude to become part of our dealer group. We will provide the tools to succeed in a fast-paced work force, with incentives and further job opportunities.

JOB SUMMARY

Gossett Motor Cars is seeking a experienced Automotive Parts Manager to join our team and manager one of our largest parts department.

A Parts Manager oversees the parts department operation and works with the service departments and retail parts operation. Duties performed by parts managers include monitoring purchasing trends, managing inventory and reordering parts as needed; at all times, they must ensure that inventory is sufficiently stocked to meet customer needs. They oversee staff to insures that customers are handled in a timely and professional manner.

Responsibilities

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner


• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line


• Answers phone calls, providing price quotes and other information


• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate


• Oversees pulling and filling orders from stock


• Locates out-of-stock parts from outside source and submits an emergency order, if necessary


• Notifies all necessary parties when special ordered parts have been received


• Follows up on back-ordered parts and replenishes assigned inventory daily


• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required


• Makes sure all internal requests for parts are billed on service repair order

Qualifications

• Must have excellent communication and customer service skills


• Must be able to maintain a professional image and demeanor


• Must be organized and detailed-oriented


• Ability to multi-task in a fast paced environment

Gossett Motor Cars Benefits:

• Team oriented environment


• Advancement opportunities


• Paid vacation


• 401(k) with company match


• Medical Insurance


• Dental Insurance


• Vision Insurance


• Life and Disability Coverage


• Employee car purchase program


• Wellness program