Automotive Parts Counterperson - Fast-Paced, Customer-Focused

SONS Automotive Group; Montgomery (AL); Sur place; USD 28 000 - 45 000; Plein temps

Avantages offerts par ce poste

Employee & Family Purchase Program

Medical and Dental Insurance

401(k) Retirement Plan

Paid Vacation

Family-run business environment

Salary plus commission-based pay

Résumé du poste

SONS Automotive Group in Montgomery, AL is seeking an experienced Parts Counterperson to join our customer-focused team. The role focuses on managing the parts sales process, providing quotes, handling inventory, and ensuring accurate billing on repair orders.

We offer comprehensive benefits including medical, dental, 401(k), paid vacation, and an employee & family purchase program. Prior dealership experience is preferred; forklift experience is a plus, and the role requires the ability to lift

Qualifications

• High School Diploma or equivalent.
• Experience in auto parts sales is preferred.
• Ability to lift up to 50 lbs and perform stocking duties.
• Strong communication and customer service skills in a fast-paced dealership setting.

Responsabilités

• Manage the parts sales process from start to finish.
• Provide updates on parts availability and status to customers.
• Maintain professional and friendly communication with customers and staff.
• Utilize the parts catalog to identify and locate parts.
• Handle customer inquiries, including price quotes and other information.
• Deliver high-level service to internal and external customers.
• Process stock orders, pull and fill orders.
• Conduct weekly inventory checks for stock accuracy.
• Inform the Parts Manager of out-of-stock parts or urgent needs.
• Source out-of-stock parts from vendors and process emergency orders when required.
• Ensure all internal parts requests are billed on service orders.
• Process retail payments and obtain necessary credit authorizations.
• Coordinate orders for shipment, delivery, or in-store pickup.

Connaissances

Customer service

Parts lookup/catalog

Communication

Inventory management

Fast-paced environment

Formation

High School Diploma or equivalent

Outils

Forklift operation

Description du poste

SONS Automotive Group in Montgomery, AL is seeking an experienced Parts Counterperson to join our customer-focused team. The role focuses on managing the parts sales process, providing quotes, handling inventory, and ensuring accurate billing on repair orders.

We offer comprehensive benefits including medical, dental, 401(k), paid vacation, and an employee & family purchase program. Prior dealership experience is preferred; forklift experience is a plus, and the role requires the ability to lift