Automotive Parts Counterperson

Burnham Nationwide, Inc.; St. Louis (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking an Automotive Parts Counterperson to join their successful team at Sunset Ford in St. Louis. The role involves assisting customers, managing parts inquiries, and building relationships to ensure excellent service. This position offers competitive pay and a supportive work environment with opportunities for growth.

Benefits

Paid family Health, Dental and Vision Insurance

Paid Retirement Pension through the Union

State-of-the-art Equipment

Qualifications

• Parts Counter Selling Experience Required.
• Valid Driver's license and clean background.
• Professional phone skills with ability to manage multiple calls.

Responsibilities

• Greet customers by phone and assist with inquiries.
• Look up correct parts for jobs and bill out parts.
• Build strong relationships with customers.

Skills

Parts Counter Selling Experience

Strong written and oral communication skills

Strong computer skills

Ability to work efficiently in a fast-paced environment

Job description

We're seeking a Parts Counterperson to join our team at Sunset Ford in St. Louis.

Do you want to be rewarded for your hard work, experience, and expertise? Do you want to be part of the largest and most successful Ford Parts Team in St. Louis?

At Sunset Ford Auto Group, our Parts Department is growing, and we have the need for an Automotive Parts Counterperson, which means opportunity for financial rewards for you.

Why Join Our Team

We provide a positive, professional work environment with the best training from tenured experienced employees. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

• Excellent Earnings Potential
• Paid family Health, Dental and Vision Insurance
• Paid Retirement Pension through the Union
• Additional opportunity to contribute to a 401k retirement plan
• State-of-the-art Equipment - a clean Modern Shop - family atmosphere

Responsibilities

• Greet customers by phone/greet mechanics at the counter and assist them with any inquiries.
• Look up and determine correct parts needed for a particular job
• Bill out parts
• Invoice & close parts tickets
• Consult with customer/mechanic on applicable parts and recommended/required parts for the intended repair (gaskets, fluids, nuts, bolts, etc.)
• Keep customer/mechanic informed on part arrival times/shipping status and possible changes
• Provide concierge/receptionist support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
• Build strong relationships with the customers
• Understand and implement Ford Warranty Processes designated by management

Qualifications

• Parts Counter Selling Experience Required (NAPA, AutoZone, etc.)
• Valid Driver's license and clean background
• Abilityto work efficiently and multi-task in a fast-paced environment
• Strong written and oral communication skills
• Strong computer skills - quick & accurate typing
• Must be able to read, process and create shop estimates
• Professional phone skills with ability to manage multiple calls at a time
• General understanding of automotive workings and repairs

About Us
Sunset Ford has been in business for over 100 years, established back in 1912 by Peter S. Heutel. Today, the 4th & 5th generation Heutel Family is proud to carry on this tradition serving the St. Louis, South County, & surrounding areas. We take phenomenal pride in customer service and always strive to exceed expectations. In fact, we have consistently won Ford Motor Company's highest honor, the President's Award, for excellence in customer service.

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.