Automotive Parts Counter Specialist — Training & Growth

Eau Claire Ford Lincoln; Eau Claire (WI); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid training

Short & Long Term Disability

Paid Life Insurance

Paid Vacation Time

401(K) Plan

Employee Discounts on vehicles, parts,

Job summary

Eau Claire Ford Lincoln in Eau Claire, WI is seeking a motivated Parts Counter-person to help keep our busy service shop running smoothly. Automotive experience is helpful but not required—we’ll train you.

As a Parts Department Associate, you’ll handle the full parts sales process, assist customers and technicians, read catalogs, provide price quotes, and ensure accurate parts inventory. We offer competitive pay and benefits.

Qualifications

• High School Diploma or equivalent (prior auto parts sales experience preferred).
• Familiarity with automobiles.
• A positive attitude and eagerness to grow in a dynamic environment.
• Strong communication and time management skills.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the full parts sales process
• Communicate with customers and team members professionally and clearly.
• Provide accurate updates on parts status.
• Read and interpret our parts catalog while assisting customers and technicians.
• Answer phone calls, provide price quotes and assist with parts inquiries.
• Review body shop estimates for accuracy.
• Deliver exceptional service to internal and external customers.
• Pull and fill parts orders, keeping stock organized and accurate.
• Notify the parts manager of low or out-of-stock items.
• Source parts from outside vendors when needed.
• Ensure all internal parts requests are properly billed.
• Process customer payments or secure credit authorization.

Skills

Communication skills

Time management

Customer service

Positive attitude

Driver's license

Education

High School Diploma or equivalent

Job description

Eau Claire Ford Lincoln in Eau Claire, WI is seeking a motivated Parts Counter-person to help keep our busy service shop running smoothly. Automotive experience is helpful but not required—we’ll train you.

As a Parts Department Associate, you’ll handle the full parts sales process, assist customers and technicians, read catalogs, provide price quotes, and ensure accurate parts inventory. We offer competitive pay and benefits.