Automotive Parts Counter Specialist - Paid Training

Serra Automotive, Inc.; Milwaukee (WI); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Toyota training & certification

Career development

Health, dental, vision insurance

401(k) with employer match

Paid time off

Vehicle purchase/service discounts

Advancement opportunities

Employee development

Closed Sundays

Job summary

Serra Toyota in Milwaukee, WI seeks an Experienced Automotive Parts Counter Person to support technicians and customers. Compensation ranges from $45,000 to $70,000+ annually based on experience, with paid factory training and growth opportunities.

The role requires parts sourcing, inventory control, and familiarity with Toyota parts catalogs and electronic systems. A high school diploma or equivalent is preferred.

Qualifications

• Experience in an automotive dealership parts counter is required.
• Toyota parts experience strongly preferred.
• Strong knowledge of automotive parts and repair procedures.
• Experience supporting service technicians and service department operations.
• Familiarity with dealership parts management systems and catalogs.
• Experience with inventory management, purchasing, special orders, and returns.
• Excellent communication and organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist technicians, service advisors, wholesale accounts, and retail customers with accurate and timely parts sourcing.
• Identify and locate Toyota and aftermarket parts using catalogs and electronic systems.
• Support technicians by ensuring the correct parts are available to complete repairs.
• Use SmartPath to assist with parts estimates and parts identification.
• Utilize Rapid Recon to coordinate and track parts needs for used-vehicle reconditioning.
• Order, receive, stock, and organize parts with accurate inventory records.
• Monitor backorders and parts availability to minimize repair delays.
• Coordinate with service to prioritize parts requests and keep repair orders moving.
• Assist with inventory control, cycle counts, returns, and warranty parts procedures.
• Maintain a clean, organized parts department and follow Toyota guidelines.

Skills

Dealership experience

Toyota parts knowledge

Parts identification

Inventory management

Customer service

Education

High school diploma or equivalent

Tools

Parts catalogs

Electronic parts catalogs

Job description

Serra Toyota in Milwaukee, WI seeks an Experienced Automotive Parts Counter Person to support technicians and customers. Compensation ranges from $45,000 to $70,000+ annually based on experience, with paid factory training and growth opportunities.

The role requires parts sourcing, inventory control, and familiarity with Toyota parts catalogs and electronic systems. A high school diploma or equivalent is preferred.