Automotive Parts Counter Specialist – Customer-Focused

Acumar Automotive LLC; Millcreek Meadows (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

HSA/FSA Health Options

Short- & Long-Term DisabilityInsurance

Life Insurance

401(k) Retirement Plan with Company M

Paid Time Off

Paid Holidays

Employee Purchase Program

Job summary

Acura Marysville is seeking a knowledgeable, customer-focused Parts Counterperson to assist customers, technicians, and team members with parts needs. You will identify and order parts, maintain inventory, and support daily Parts Department operations to keep customers and service teams moving.

The role emphasizes strong customer service, accurate parts research, and a proactive, positive attitude in a fast-paced dealership environment. Training and opportunities for career growth are available.

Qualifications

• High school diploma or GED.
• Previous automotive parts experience preferred.
• Knowledge of automotive parts and components.
• Strong customer service and communication skills.
• Basic computer skills and ability to learn dealership parts and inventory systems.
• Strong attention to detail and accuracy.
• Dependable, organized, and able to manage multiple priorities.
• Ability to safely lift, pull, and move automotive parts and inventory as needed.
• Ability to work a flexible schedule, including evenings and weekends.
• Valid driver's license with an acceptable driving record.
• Ability to successfully complete a pre-employment drug screen.

Responsibilities

• Assist customers, Service Technicians, and dealership team members with automotive parts needs.
• Identify, locate, and provide the correct parts accurately and efficiently.
• Answer incoming phone calls and assist customers with a positive, professional attitude.
• Use dealership computer systems and parts catalogs to research, locate, and order parts.
• Fulfill Service Technician repair orders accurately and efficiently.
• Properly receive, check in, stock, and organize incoming parts.
• Maintain accurate inventory and ensure parts labeling is current.
• Communicate parts availability, pricing, specials, and warranty information to customers.
• Assist with dealership parts inventories and inventory counts.
• Perform shipping and receiving duties for retail and wholesale customers.
• Maintain a clean, organized, and efficient Parts Department.

Skills

Customer service

Communication

Basic computer skills

Detail oriented

Multitasking

Dependable

Organized

Physical ability to lift

Flexible schedule

Valid driver's license

Education

High school diploma or GED

Tools

Dealership computer systems

Parts catalogs

Inventory systems

Job description

Acura Marysville is seeking a knowledgeable, customer-focused Parts Counterperson to assist customers, technicians, and team members with parts needs. You will identify and order parts, maintain inventory, and support daily Parts Department operations to keep customers and service teams moving.

The role emphasizes strong customer service, accurate parts research, and a proactive, positive attitude in a fast-paced dealership environment. Training and opportunities for career growth are available.