Automotive Parts Counter Specialist, Customer-Focused

Antwerpen Automotive Group; Baltimore (MD); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Training salary

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401k plan

Product & service discounts

Basic life insurance

Work-life balance

Accident & critical illness insurance

Sick leave available

Vacation pay after 1 year

Job summary

Antwerpen Automotive Group in Baltimore, MD is seeking an Automotive Parts Counterperson to manage the parts sales cycle from inquiry to invoicing, in a safe, clean environment. We offer training salary, benefits including health, 401k, discounts, life insurance, sick leave and vacation after one year, plus strong work-life balance. Experience with EPC/Manufacturer systems and customer service is preferred.

Qualifications

• High school diploma or equivalent.
• Experience with auto parts sales preferred.
• Strong customer service orientation.
• Proficient with computer systems.

Responsibilities

• Oversee the parts sales process from customer inquiry to invoicing the customer.
• Work with parts manager to locate any parts not in stock.
• Complete special order part requests for parts that need to be ordered.
• Communicate with customer on status of parts ordered and notify upon delivery.
• Perform other duties as assigned.
• Serve as backup to parts counterperson or stocking clerk as necessary.
• Communicate with staff and customers in a friendly and professional manner.
• Follow all safety policies and procedures.

Skills

Customer service

Sales experience

Communication

Flexibility

Education

High School Diploma or GED

Tools

EPC Systems

Manufacturer Systems

Computer literacy

Job description

Antwerpen Automotive Group in Baltimore, MD is seeking an Automotive Parts Counterperson to manage the parts sales cycle from inquiry to invoicing, in a safe, clean environment. We offer training salary, benefits including health, 401k, discounts, life insurance, sick leave and vacation after one year, plus strong work-life balance. Experience with EPC/Manufacturer systems and customer service is preferred.