Automotive Parts Counter Specialist - Customer-Centric

Fordham Toyota; New Jersey; Sur place; USD 50 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health, Vision & Dental benefits

Résumé du poste

BRAM Auto Group is hiring for an Automotive Parts Counter at our RT 22 Honda location in Hillside, NJ. The role provides parts solutions for retail and wholesale customers, requiring strong parts knowledge and excellent customer service.

Training is available for the right candidate with willingness to learn Honda parts specifics. Candidates should have communication skills, the ability to work in a fast-paced store, and reliability.

Qualifications

• Previous parts experience at a dealership is a plus, but willing to train the right candidate.
• Previous wholesale experience with Honda parts preferred
• Excellent verbal and written communication skills
• Great listening skills and empathy for customers
• Ability to adapt and maintain composure under certain circumstances
• Bring solutions and problem-solving skills
• Strong work ethic and reliability
• Work in a team environment and collaborate with others
• ASE Certifications a plus
• Knowledge of Dealership Management System, CDK a plus

Responsabilités

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
• Use your parts knowledge to assist other team members answer questions for customers
• Providing outstanding customer care and interactions with everyone who comes into our Store!
• Bring customer focus and high energy to our fast-paced stores
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience
• Use technology (computer), telephone, and Web-Based Catalog System .
• Provide parts pricing and availability to our customers.
• Make accurate selections of parts needed for customer demand.
• Follow management requests and instructions.

Connaissances

Parts knowledge

Customer service

Communication skills

Teamwork

Problem solving

Description du poste

BRAM Auto Group is hiring for an Automotive Parts Counter at our RT 22 Honda location in Hillside, NJ. The role provides parts solutions for retail and wholesale customers, requiring strong parts knowledge and excellent customer service.

Training is available for the right candidate with willingness to learn Honda parts specifics. Candidates should have communication skills, the ability to work in a fast-paced store, and reliability.