Automotive Parts Counter Specialist

Ferman Automotive Group; Tampa (FL); On-site; USD 18,000 - 28,000; Full time

Job summary

Ferman Automotive Group in Tampa, FL is seeking a Parts Counter Person who delivers exceptional guest service by identifying, locating, and selling parts and accessories. The role works closely with Service, Sales, and other departments to ensure the right parts are available when needed while maintaining organized inventory.

The position requires accurate processing of sales, returns, and special orders, and collaboration with technicians and advisors to obtain parts for repairs.

Qualifications

• Previous automotive parts experience preferred.
• Knowledge of automotive parts and accessories preferred.
• Strong guest-service and communication skills.
• Ability to identify and locate parts using electronic and printed resources.
• Basic computer and data-entry skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple requests in a fast-paced dealership environment.
• Ability to work independently and as part of a team.
• Professional appearance and positive attitude.

Responsibilities

• Greet guests promptly and provide friendly, professional assistance at the parts counter.
• Assist guests in identifying and selecting the correct parts, accessories, and merchandise.
• Look up parts using catalogs, electronic parts systems, and manufacturer resources.
• Provide information regarding parts availability, pricing, and alternatives.
• Process parts sales, invoices, returns, and special orders accurately.
• Assist Service Technicians and Service Advisors with locating and obtaining parts for repairs.
• Maintain accurate inventory records and report discrepancies.
• Receive, inspect, stock, and organize incoming parts and merchandise.
• Promote appropriate parts and related products based on guest needs.
• Follow warranty, returns, exchanges, and special-order procedures.
• Protect dealership assets by inventory control and loss-prevention procedures.

Skills

Guest-service skills

Communication skills

Data-entry skills

Organizational skills

Multi-tasking

Teamwork

Professional appearance

Job description

Ferman Automotive Group in Tampa, FL is seeking a Parts Counter Person who delivers exceptional guest service by identifying, locating, and selling parts and accessories. The role works closely with Service, Sales, and other departments to ensure the right parts are available when needed while maintaining organized inventory.

The position requires accurate processing of sales, returns, and special orders, and collaboration with technicians and advisors to obtain parts for repairs.