Automotive Parts Counter Specialist

Sonic Automotive; Owings Mills (MD); On-site; USD 60,000 - 70,000; Full time

Job summary

A Sonic Automotive family dealership, Audi Owings Mills, seeks a Parts Counterperson to sell retail parts over the counter, by phone or through the shop. Salary ranges from $60k to $70k per year, with duties including assisting customers, pulling stock, answering phones, and coordinating daily shipments.

You will work with service technicians, update repair orders, and maintain accurate invoicing and customer records while upholding safety and professional standards.

Qualifications

• High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• One year of experience in an automotive parts dept.
• One year of sales experience.
• Professional personal appearance.
• Ability to work well with the public, sometimes with several customers at a time.
• Will be required to wear a dealership uniform at all times.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Responsibilities

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
• Pull purchases from stock; determine availability and submit emergency orders if requested.
• Answer phone calls, providing price quotes and other information; assist outside sales reps with orders.
• Set up orders for daily shipment, delivery, or pick up.
• Verify will call and back order files weekly and stock items as needed.
• Assist service technicians in selecting parts needed for repairs in process.
• Open a repair order envelope for all new repair orders.
• Notify the Shop Foreman and customer that ordered parts have been received.
• Ensure that before parts can be charged out, the Technician presents a duplicate copy of the repair order and a parts requisition.
• Keep front and rear counter areas clean and uncluttered.

Skills

One year of experience in an autoParts

One year of sales experience

Reading comprehension

Customer interaction

Professional appearance

Public-facing work

Uniformed at all times

Authorized to work in USA

Pre-employment testing (background, MV

Education

High school diploma or equivalent

Job description

A Sonic Automotive family dealership, Audi Owings Mills, seeks a Parts Counterperson to sell retail parts over the counter, by phone or through the shop. Salary ranges from $60k to $70k per year, with duties including assisting customers, pulling stock, answering phones, and coordinating daily shipments.

You will work with service technicians, update repair orders, and maintain accurate invoicing and customer records while upholding safety and professional standards.