Automotive Parts Counter Pro — Flexible Scheduling

Berlin City Auto Group; Portland (ME); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive pay plan

Flexible scheduling

Medical, dental, vision, life, and(dis

401(k) with employer contribution

Wellness reimbursement

Recognition programs

Team-oriented work environment

Job summary

Berlin City Auto Group in Portland, ME is seeking an Experienced Automotive Parts Counter Advisor to deliver knowledgeable parts support to retail customers, wholesale accounts, and Service Technicians. You will identify and source parts, provide pricing and availability, process orders, and communicate delivery timelines, ensuring accurate and prompt service.

The role requires strong parts knowledge, accuracy, and a customer-first approach to build lasting relationships and support a busy parts

Qualifications

• Previous automotive parts experience, preferably in a dealership environment.
• Working knowledge of automotive parts, accessories, and repair terminology.
• Experience using electronic parts catalogs and dealership management systems.
• Strong customer service and consultative sales skills.
• The ability to communicate effectively with customers and Service Technicians.
• Excellent organization, accuracy, and follow-through.
• A strong sense of urgency and the ability to prioritize competing demands.
• Confidence working in a fast-paced, team-oriented environment.
• A dependable work ethic and consistent attendance.
• A positive, solutions-focused attitude.

Responsibilities

• Assist retail and wholesale customers in identifying and purchasing the correct automotive parts and accessories.
• Support Service Technicians by accurately identifying and sourcing parts needed for vehicle repairs.
• Use electronic parts catalogs and dealership systems to research parts, pricing, and availability.
• Provide accurate estimates, delivery timelines, and order-status updates.
• Pull and verify parts from inventory to ensure order accuracy.
• Place special orders for parts that are not currently in stock.
• Process retail and wholesale parts transactions accurately.
• Maintain clear documentation and follow up on open or backordered parts.

Skills

Automotive parts experience

Customer service

Parts identification

Pricing and sourcing

Communication

Organization and accuracy

Tools

Electronic parts catalogs

Dealership management systems

Job description

Berlin City Auto Group in Portland, ME is seeking an Experienced Automotive Parts Counter Advisor to deliver knowledgeable parts support to retail customers, wholesale accounts, and Service Technicians. You will identify and source parts, provide pricing and availability, process orders, and communicate delivery timelines, ensuring accurate and prompt service.

The role requires strong parts knowledge, accuracy, and a customer-first approach to build lasting relationships and support a busy parts