Automotive Parts Counter Pro - Fast-Paced, Customer-Focused

Andy Mohr; Avon (IN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Accrued Vacation Time

401K Plan

Life & Disability Insurance

Extensive Training and Support

Employee vehicle purchase plans

Discounts on products and services

Job summary

Andy Mohr Kia – Avon is seeking an Automotive Parts Counterperson to manage the parts sales process, locate parts, process special orders, and assist the service department. You will communicate with customers about order status and ensure accurate invoicing while upholding safety policies.

The role requires strong customer service, organization, and computer skills, with familiarity in Reynolds & Reynolds preferred. A valid driver’s license and a professional appearance are expected.

Qualifications

• High School Diploma or equivalent required.
• Knowledge of Reynolds & Reynolds applications preferred.
• Experience with auto parts sales preferred.
• People focused and obsessed with providing great customer service.
• Ability to work in a fast-paced work environment.
• Strong organizational and time management skills.
• Professional appearance and strong work ethic.
• Proficient with computer skills preferred.
• Valid and current Driver's License with ability to maintain a good driving record.

Responsibilities

• Oversee the parts sales process from customer inquiry to finding the part to invoicing the customer.
• Work with parts manager to locate any parts not in stock.
• Complete special order part request for any parts that need to be ordered for the customer.
• Communicate with customer on the status of any parts ordered and notify them upon delivery to the dealership.
• Assist service department with parts requests, returns, and inquiries.
• Communicate with staff and customers in a friendly and professional manner.
• Must follow all company safety policies and procedures.
• Understand and follow federal, state and local regulations applicable to industry.

Skills

Customer service

Communication

Time management

Organization

Professional appearance

Computers

Education

High School Diploma or equivalent

Tools

Reynolds & Reynolds

Job description

Andy Mohr Kia – Avon is seeking an Automotive Parts Counterperson to manage the parts sales process, locate parts, process special orders, and assist the service department. You will communicate with customers about order status and ensure accurate invoicing while upholding safety policies.

The role requires strong customer service, organization, and computer skills, with familiarity in Reynolds & Reynolds preferred. A valid driver’s license and a professional appearance are expected.