Automotive Parts Counter Associate

Trophy Nissan; Mesquite (TX); On-site; USD 39,000 - 61,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Paid time off

Employee discounts

Training opportunities

Job summary

Trophy Nissan is hiring a full‑time Automotive Parts Counter Associate for our high‑volume Nissan dealership in Mesquite, TX. You will assist customers, service advisors, and technicians with parts lookup, sales, and inventory management. We value dependable, customer‑focused teamwork.

Previous dealership parts experience, CDK, or Nissan parts knowledge are a plus; bilingual adds value. High school diploma preferred; 18+ and valid driver license required.

Qualifications

• Experience in automotive parts preferred.
• Nissan parts knowledge is a plus.
• CDK experience is a plus.

Responsibilities

• Assist customers, service advisors, and technicians with parts inquiries and orders.
• Identify and pull parts from inventory accurately.
• Handle special orders and follow up with customers and vendors.
• Maintain organized parts inventory and invoices.

Skills

Customer service

Parts lookup

Inventory control

Education

High school diploma or equivalent

Tools

CDK experience

Job description

Trophy Nissan is hiring a full‑time Automotive Parts Counter Associate / Parts Counterperson for our high‑volume Nissan dealership in Mesquite, TX.

We are looking for a dependable, customer‑focused individual to assist customers, service advisors, and automotive technicians with parts lookup, parts sales, ordering, inventory, and special orders.

Candidates with previous automotive dealership parts experience, Nissan parts experience, or CDK experience are strongly encouraged to apply. If you have worked as a Parts Counterperson, Parts Advisor, Parts Specialist, Parts Associate, or Automotive Parts Sales Associate, we want to hear from you.

Automotive Parts Counter Responsibilities

As a Parts Counter Associate, you will:

• Assist retail customers, service advisors, and technicians with automotive parts inquiries and orders
• Look up and accurately identify automotive parts for customers and technicians
• Pull and fill parts orders from dealership inventory
• Maintain accurate and organized parts inventory
• Stock and properly label incoming parts
• Place special‑order parts and follow up with customers, vendors, and dealership personnel
• Notify appropriate departments and customers when special‑order parts are received
• Monitor special‑order parts and S.O. aging according to department procedures
• Notify the Parts Manager of out‑of‑stock parts, shop supplies, and materials requiring immediate attention
• Receive payment from retail parts customers or obtain proper credit authorization
• Maintain accurate and timely parts invoices, orders, and paperwork
• Assist with inventory control and maintaining an organized Parts Department
• Provide excellent customer service in person and over the phone
• Work closely with the Service Department to help technicians receive the correct parts quickly
• Follow all dealership Parts Department policies and procedures

Qualifications

We are looking for candidates who are friendly, dependable, organized, and comfortable working in a fast‑paced automotive dealership.

Preferred qualifications include:

• Automotive parts experience preferred
• Dealership Parts Department experience preferred
• Nissan parts experience is a plus
• CDK experience is a plus
• Automotive parts catalog and parts lookup experience is a plus
• Parts inventory and ordering experience preferred
• Strong customer service and communication skills
• Strong attention to detail and organizational skills
• Ability to multitask in a high‑volume dealership environment
• Professional and team‑oriented attitude
• Bilingual English/Spanish is a plus
• High school diploma or equivalent preferred

Requirements

• Must be at least 18 years of age
• Must have a valid driver's license
• Must be able to reliably commute to Mesquite, TX 75150, or relocate before starting work
• Must be able to successfully complete pre‑employment screening, including a background check and drug test

Compensation

$3,500-$5,500.00 per month, including commission opportunities
Actual compensation may vary based on experience, performance, and applicable pay plan.

Benefits

Trophy Nissan offers a competitive benefits package that includes:

• 401(k)
• 401(k) matching
• Medical insurance
• Dental insurance
• Vision insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Life insurance
• Paid time off
• Employee discounts
• Professional development assistance
• Training and career advancement opportunities

Schedule

• Full‑time
• Day shift

Why Work at Trophy Nissan?

Trophy Nissan has proudly served Mesquite, Dallas, and the surrounding North Texas community for more than 50 years. Our reputation is built on providing exceptional automotive sales, service, and parts experiences to our customers.

Our employees are an important part of that success. We offer a fast‑paced, team‑oriented dealership environment with opportunities to learn, grow, and build a long‑term career in the automotive industry.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.