Automotive Parts Associate: Customer-Driven Solutions

NAPA Auto Parts; Marietta (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

NAPA Auto Parts in a retail store environment seeks a customer-focused teammate to provide automotive parts solutions and outstanding service. You will assist both retail and wholesale customers, drive loyalty, and support delivery and order fulfillment with strong product knowledge.

Join a fast-paced team, learn automotive systems, and help maintain an organized, welcoming store while upholding high service standards.

Qualifications

• High school diploma or GED required.
• Excellent communication and customer service skills.
• Ability to learn automotive parts and systems.
• Willingness to work in a fast-paced retail environment.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and team members.
• Operate POS, inventory and catalog tools, and communication devices.
• Support store operations including transactions, inquiries and workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Assist with deliveries, order preparation, and logistics support.
• Maintain cleanliness and organization to ensure a welcoming store.

Skills

Communication

Customer service

Problem solving

Teamwork

Education

High School Diploma or GED

Tools

POS systems

Inventory tools

Catalog tools

Job description

NAPA Auto Parts in a retail store environment seeks a customer-focused teammate to provide automotive parts solutions and outstanding service. You will assist both retail and wholesale customers, drive loyalty, and support delivery and order fulfillment with strong product knowledge.

Join a fast-paced team, learn automotive systems, and help maintain an organized, welcoming store while upholding high service standards.