Automotive Parts Advisor | Customer-Focused

Long Lewis Auto Group; Alabama; On-site; USD 17,000 - 24,000; Full time

Job summary

Long-Lewis Auto Group in Muscle Shoals, AL is seeking a knowledgeable Parts Counterperson to serve customers and service technicians with automotive parts and accessories. You will guide part selection, source items, and support efficient inventory management to ensure a seamless parts buying experience.

The role emphasizes customer service, accurate part sourcing, and teamwork in a fast-paced dealership environment. On-site position with starting pay at $15 per hour.

Qualifications

• High school diploma or GED is required.
• Prior experience in automotive parts sales is preferred.
• Strong customer service and sales skills.
• Proficient with computers and phone systems.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Assist customers with parts inquiries and purchases, ensuring correct parts.
• Locate and source parts from inventory, vendors, dealerships, or online suppliers.
• Process orders and arrange customer pickups or deliveries in a timely manner.
• Maintain accurate records of parts transactions and inventory levels.
• Collaborate with the service department to ensure technicians have the necessary parts for repairs.
• Provide exceptional customer service, both in person and over the phone.

Skills

High school diploma or GED

Customer service

Sales experience

Computers and phone systems

Communication skills

Team-oriented

Education

High school diploma or GED

Job description

Long-Lewis Auto Group in Muscle Shoals, AL is seeking a knowledgeable Parts Counterperson to serve customers and service technicians with automotive parts and accessories. You will guide part selection, source items, and support efficient inventory management to ensure a seamless parts buying experience.

The role emphasizes customer service, accurate part sourcing, and teamwork in a fast-paced dealership environment. On-site position with starting pay at $15 per hour.