Automotive Mobile Service Technician

LaFontaine Ford Lansing; Lansing (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation based on exp

Tiered pay plan

Longevity bonus program

Monthly hours contest

Employee referral program

Employee discounts on sales andservice

Benefits package including medical, ,d

Job summary

LaFontaine Ford Lansing is seeking an Automotive Mobile Service Technician to perform vehicle repair and maintenance in a mobile setting. The role includes a tiered pay plan, longevity bonus, and on-the-job training, with opportunities for career growth and industry certifications.

You will diagnose and repair Ford vehicles on-site, maintain mobile equipment, and communicate clearly with customers about services and recommendations.

Qualifications

• Customer satisfaction focus and professional demeanor.
• High school diploma or GED required; trade school training preferred.
• Ford or OEM certifications are a plus; Michigan state certifications are a plus.
• Valid driver's license with clean driving record.
• At least 1 year of experience as an automotive technician; Ford experience preferred.
• Ability to work independently and manage a mobile schedule.
• Strong customer service and communication skills.
• Ability to lift up to 50 lbs and work in various weather conditions.

Responsibilities

• Perform light vehicle maintenance (oil changes, tire rotations, battery replacements, inspections, etc.) at off-site locations.
• Perform manufacturers safety, emissions, and recalls.
• Accurately diagnose and repair Ford vehicles using OEM tools and equipment.
• Maintain mobile service vehicle inventory and cleanliness.
• Communicate clearly with customers about services performed and future recommendations.
• Use diagnostic tools and mobile service software to update job status and complete work orders.
• Represent the dealership professionally at all times.

Skills

Customer service

Communication skills

Valid driver's license

Independent worker

Mobile service scheduling

Education

High school diploma or GED

Trade school training preferred

Ford or OEM certifications a plus

Job description

AUTOMOTIVE MOBILE SERVICE TECHNICIAN

Are you a technician interested in a TIERED Pay Plan, Longevity BONUS Program, On-the-Job training, and so much more? If so, this opportunity is for you! We welcome Technicians, Trainees and Apprentices to join the Highest Paying Dealership in the State!

THE POSITION

Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards in a mobile environment.

THE PERKS

• Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
• Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
• Technician Longevity Bonus Program
• Monthly Technician Hours Turned Contest
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

Education, Skillsand Qualifications

• Devote himself/herself to ensuring satisfaction to customers.
• High school diploma or GED required; technical or trade school training preferred
• Ford or OEM certifications are a plus, state of Michigan services are a plus.
• Valid driver’s license and clean driving record
• At least 1 year of experience as an automotive technician (Ford experience preferred)
• Ability to work independently and manage a mobile schedule
• Strong customer service and communication skills
• Ability to lift up to 50 lbs and work in various weather conditions

Essential Duties & Responsibilities

• Perform light vehicle maintenance (oil changes, tire rotations, battery replacements, inspections, etc.) at off-site locations
• Perform manufacturers safety, emissions, compliance recalls
• Accurately diagnose and repair Ford vehicles using OEM tools and equipment
• Maintain mobile service vehicle inventory and cleanliness
• Communicate clearly with customers about services performed and future recommendations
• Use diagnostic tools and mobile service software to update job status and complete work orders
• Represent the dealership professionally at all times

Physical Requirements

• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• The employee is occasionally required to walk, sit, and talk or hear.
• The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.

THE COMPANY

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 55+retail franchises, 7collision centers and 60 Michiganlocations. The group employs 3,000+ individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission

To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

Our Core Values

Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.