Automotive Mobile Service Technician

LaFontaine Ford; Grand Blanc (MI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Tiered pay plan

Longevity bonus

On-the-job training

Employee discounts

Benefits package

401(k) with match

Paid time off

Holiday pay

Job summary

LaFontaine Ford in Michigan seeks an Automotive Mobile Service Technician to perform vehicle repair and maintenance in a mobile setting, following dealer and factory standards.

The role features a tiered pay plan, longevity bonus, on-the-job training, and advancement based on hours, certifications, and performance.

Applicants should have a High School Diploma or GED, Michigan Mechanic Certification, and a valid driver’s license; evening/weekend work may be required.

Qualifications

• Must prioritize customer satisfaction and safety.
• Ability to read instructions and follow procedures.
• Strong communication and teamwork skills.
• Willingness to work evenings, weekends, and holidays when required.

Responsibilities

• Perform mobile vehicle repairs and maintenance per dealer and factory standards.
• Communicate with Parts Department to obtain parts.
• Document work performed and ensure quality checks.

Skills

Customer satisfaction

Team collaboration

Problem solving

Flexibility

Time management

Education

High School Diploma or GED

Michigan Mechanic Certification

Tools

Valid driver’s license

Motor Vehicle Report (MVR)

Job description

AUTOMOTIVE MOBILE SERVICE TECHNICIAN

Are you a technician interested in a TIERED Pay Plan, Longevity BONUS Program, On-the-Job training, and so much more? If so, this opportunity is for you! We welcome Technicians, Trainees and Apprentices to join the Highest Paying Dealership in the State!

THE POSITION

Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards in a mobile environment.

THE PERKS

• Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
• Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
• Technician Longevity Bonus Program
• Monthly Technician Hours Turned Contest
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

Skills, Qualifications

• Devote himself/herself to ensuring satisfaction to customers.
• Determine management, production, and quality requirements by asking questions and listening.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.

Education and Experience

• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company's production and quality standards.
• High School Diploma or GED.
• Michigan Mechanic Certification

Essential Duties & Responsibilities

• Perform work as outlined on repair order in a mobile atmosphere.
• Communicate with the Parts Department to obtain the needed parts.
• Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
• Document work performed.
• Quality check work performed.
• Attend training classes.
• Keep abreast of factory technical bulletins.
• Ensure that customers’ vehicles are kept clean.
• Administer safety and housekeeping policies and procedures.
• Understand and follow federal, state, and local regulations, governing service repair work.

Physical Requirements

• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• The employee is occasionally required to walk, sit, and talk or hear.
• The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.

THE COMPANY

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission

To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

Our Core Values

Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.

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