Automotive Mobile Diagnostic Technician / Mechanic

Caliber Collision; Kansas City (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive service company seeks a Mobile Diagnostic Technician in Kansas City. This role involves assisting customers with technical issues related to Autel scanning units, providing exemplary customer service, and performing physical activities. Competitive benefits include medical coverage from day one and opportunities for professional growth through certifications.

Benefits

Medical, dental, and vision benefits

Paid vacation and holidays

Career growth opportunities

Paid skilled training and certifications

Qualifications

• 2+ years of prior experience as a Diagnostic Technician.
• Must be able to pass all pre-employment screenings.
• Must have proper tools for job duties.

Responsibilities

• Conducts technical support for Autel scanning unit.
• Assists customers with technology issues.
• Answers inbound and outbound phone calls.

Skills

Verbal communication

Customer service

Problem solving

Physical endurance

Education

I-CAR certification

ASE certification

Job description

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to : Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

WHAT’S IN IT FOR ME?

• Benefits from day one – Immediately eligible for medical, dental and vision
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

ABILITIES / SKILLS / KNOWLEDGE

• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

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Automotive Diagnostic • Kansas City, MO, US