Automotive Mobile Diagnostic Technician

Protech Automotive Solutions; Washington (District of Columbia); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading company in vehicle repair is seeking a Mobile Diagnostic Technician to provide technical support and customer service. This full-time position offers competitive pay, comprehensive benefits from day one, and opportunities for career growth and paid training. Ideal candidates will have at least 2 years of experience and strong communication skills.

Benefits

Medical, dental, and vision insurance

Paid vacation & holidays

Career growth opportunities

Paid training and certifications

Qualifications

• At least 2 years of experience as a Diagnostic Technician.
• I-CAR & ASE certifications preferred.
• Must have or be willing to obtain proper tools.

Responsibilities

• Perform various duties including technical support and customer assistance.
• Support Autel scanning units via calls and resolve vehicle technology issues.

Skills

Effective verbal and written communication skills

Customer service

Ability to manage competing priorities

Physical ability to perform activities

Job description

Protech Automotive Solutions is seeking highly talented, dedicated, and quality-focused teammates to provide top-tier service to our customers.

Job Summary

We have an immediate opening for a Mobile Diagnostic Technician to perform various duties, including but not limited to applying technical knowledge to assist customers, supporting Autel scanning units via inbound and outbound calls, answering technical questions related to scanning procedures, and researching to understand, explain, and resolve vehicle technology issues.

Compensation

• Up to $28.00 per Flag Hour

What’s in It for You?

• Benefits from day one – medical, dental, and vision insurance
• Industry-competitive pay – paid weekly
• State-of-the-art products – 3M Repair Products
• Paid vacation & holidays – accrue from day one
• Career growth opportunities – promotion from within
• Paid training and certifications – I-CAR and ASE

Requirements

• At least 2 years of experience as a Diagnostic Technician; I-CAR & ASE certifications preferred
• Must have or be willing to obtain proper tools to perform duties
• Ability to pass pre-employment screenings, including background checks

Skills and Abilities

• Minimum age of 21+
• Physical ability to perform activities such as reaching, kneeling, bending, squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, estimates, and work orders
• Effective verbal and written communication skills
• Ability to manage competing priorities and adapt to a fast-paced environment
• Provide friendly and personable customer service

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Vehicle Repair and Maintenance