Automotive Mobile Diagnostic Technician

Jobtailor; Reno (NV); On-site; USD 50,000 - 70,000; Full time

Job summary

Jobtailor is seeking a Diagnostic Technician in Reno, NV to apply technical knowledge and assist customers with vehicle diagnostics. You will support the Autel scanning unit, answer technical questions, and conduct thorough research to explain and resolve vehicle technology issues.

The ideal candidate has 2+ years of diagnostic experience, I-CAR and ASE certifications preferred, and must be able to pass pre-employment screenings.

Qualifications

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must be able to pass all pre-employment screenings including background checks
• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders

Responsibilities

• Applies technical knowledge to assist customers
• Answers inbound and outbound phone calls in support of Autel scanning unit
• Answers technical questions relating to the scanning procedures of the Autel unit
• Conducts research to understand, explain, and resolve technology issues on the vehicle.

Skills

Diagnostic procedures

Technical research

Effective communication

Customer service

Tools

Autel Scanning Unit

Job description

• Applies technical knowledge to assist customers
• Answers inbound and outbound phone calls in support of Autel scanning unit
• Answers technical questions relating to the scanning procedures of the Autel unit
• Conducts research to understand, explain, and resolve technology issues on the vehicle.

Requirements

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks
• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Core Competencies

Demonstrates expertise in diagnostic procedures and customer service, with a strong ability to communicate technical information effectively. Proficient in utilizing Autel scanning units and conducting thorough research to resolve vehicle technology issues.

Highest-signal resume keywords

• Diagnostic Technician Experience
• I-CAR Certification
• ASE Certification
• Customer Service Skills
• Technical Communication

ATS Optimization Keywords

Hard Skills

• Diagnostic Procedures
• Technical Research
• Autel Scanning Unit
• Vehicle Technology Issues

Soft Skills

• Effective Communication
• Adaptability
• Customer Service

Certifications & Qualifications

• I-CAR Certification
• ASE Certification

Industry Keywords

• Diagnostic Technician
• Vehicle Technology
• Pre-Employment Screenings
• Physical Activity Requirements

Tools & Technologies

• Autel Scanning Unit