Automotive Mobile Diagnostic Technician

Caliber Collision; Lake Saint Louis (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Weekly pay

Company vehicle, cell phone, andLaptop

Paid vacation and holidays

Career growth from within

I-CAR & ASE training & certifications

401(k) and health-care packages

Job summary

Caliber Collision is seeking a Mobile Diagnostic Technician to apply technical skills to assist customers and support Autel scanning unit operations. This role involves answering calls, explaining Autel scanning procedures, and researching vehicle tech issues as needed.

Ideal candidates have 2+ years as a diagnostic technician, with preference for I-CAR/ASE certifications. A valid toolbox and ability to pass background checks are required as the job includes field service and travel within the

Qualifications

• 2+ years of diagnostic technician experience.
• ICAR/ASE certifications preferred.
• Must pass pre-employment screenings including background checks.

Responsibilities

• Apply technical knowledge to assist customers.
• Answer inbound and outbound phone calls in support of Autel scanning unit.
• Answer technical questions relating to Autel unit scanning procedures.
• Conduct research to understand, explain, and resolve vehicle technology issues.

Skills

Diagnostic experience

ICAR certifications

ASE certifications

Customer service

Tools

Autel scanning unit

Job description

Job Summary

Protech Automotive Solutions and its affiliated brands is looking for a Mobile Diagnostic Technician to perform all-purpose duties, which may include: applying technical knowledge to assist customers, answering inbound and outbound phone calls in support of Autel scanning unit, answering technical questions relating to the scanning procedures of the Autel unit, and conducting research to understand, explain, and resolve technology issues on the vehicle.

Responsibilities

• Apply technical knowledge to assist customers
• Answer inbound and outbound phone calls in support of Autel scanning unit
• Answer technical questions relating to the scanning procedures of the Autel unit
• Conduct research to understand, explain, and resolve technology issues on the vehicle

Benefits

• Immediately eligible for medical, dental, and vision coverage
• Industry comparable pay – paid weekly
• State‑of‑the‑art products – 3M repair products
• Paid vacation and holidays – accrue starting day1
• Career growth opportunities – promotion from within
• Paid skilled training and certifications – I‑CAR and ASE
• Mobile technicians receive a company vehicle, cell phone, and laptop
• All employees receive 401(k) and competitive health‑care packages

Requirements

• 2+ years of prior experience as a diagnostic technician (I‑CAR & ASE certifications preferred)
• Must currently have or be willing to obtain proper tools to complete job duties
• Must pass all pre‑employment screenings, including background checks

Abilities, Skills, and Knowledge

• Minimum age requirement of 21+
• Ability to perform consistent physical activity – reach below and above shoulder level, kneel, bend, squat, and lift objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Ability to work through competing priorities and adapt easily to a fast‑paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Equal‑Opportunity Employment

Caliber is an Equal Opportunity Employer. Protech uses E‑Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.