Automotive Mobile Diagnostic Technician

Protech Automotive Solutions; North Valley (NM); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision

Weekly pay

Industry comparable pay

Vacation & Holidays

Career growth opportunities

I-CAR and ASE trainings

Job summary

Protech Automotive Solutions and its affiliated brands is looking for a Mobile Diagnostic Technician to provide top-tier service to our customers. You will apply technical knowledge to assist customers, answer inbound and outbound phone calls in support of the Autel scanning unit, and address technical questions related to scanning procedures of the Autel unit.

You will conduct research to understand, explain, and resolve technology issues on vehicles, with prior diagnostic experience preferred

Qualifications

• 2+ years of diagnostic technician experience in automotive repair.
• Preferred I-CAR and ASE certifications.

Responsibilities

• Perform diagnostic duties using Autel scanning unit to assist customers.
• Answer inbound and outbound calls in support of Autel scanning unit.
• Research and explain technology issues on vehicles to resolve root causes.

Skills

Diagnostic technician experience

Education

I-CAR certification

ASE certification

Job description

Job Summary

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers. Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

Compensation

• $40.00 annually.

Benefits

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

Qualifications

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

Skills & Knowledge

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer.

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.