Automotive Mobile Diagnostic Technician

Caliber Collision; Concord (NH); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Day-one benefits

Weekly pay

Vacation & holidays

Career growth

I-CAR & ASE training

Job summary

Protech Automotive Solutions has an immediate opening for a Mobile Diagnostic Technician to perform vehicle diagnostics and support customers using the Autel scanning unit. The role involves responding to inquiries, explaining scanning procedures, and researching issues to resolve tech problems on the vehicle.

We offer benefits from day one, weekly pay, paid vacation and holidays, and opportunities for career advancement. I-CAR and ASE certifications are valued, and training is provided.

Qualifications

• 2+ years of diagnostic technician experience required
• I-CAR and ASE certifications preferred
• Must have or be willing to obtain proper tools to perform duties
• Ability to pass pre-employment screenings including background checks

Responsibilities

• Perform diagnostic duties using the Autel scanning unit
• Explain scanning procedures and troubleshoot vehicle issues
• Maintain documentation and communicate findings to customers and team

Skills

Customer service

Verbal communication

Written communication

Diagnostic troubleshooting

Safety compliance

Tools

Autel scanning unit

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

JOB SUMMARY

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

OUR MOBILE DIAGNOSTIC TECHNICIANS FOR THIS POSITION CAN MAKE UP TO:

• $45.00 flag rate.

WHAT’S IN IT FOR ME?

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

ABILITIES/SKILLS/KNOWLEDGE

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.