Automotive Mobile Diagnostic Technician

Protech Automotive Solutions; New York (NY); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Weekly pay

Paid vacation & holidays

Career growth (from within)

I-CAR & ASE training

Job summary

Protech Automotive Solutions is hiring a Mobile Diagnostic Technician to apply technical knowledge, assist customers, and support Autel scanning procedures. The role involves answering inbound/outbound calls, researching issues, and explaining vehicle technology challenges.

Compensation includes up to $35.00 per flag hour, with benefits from day one, weekly pay, and opportunities for career growth. Applicants should have 2+ years of diagnostic experience and may pursue I-CAR/ASE certifications.

Qualifications

• 2+ years of diagnostic technician experience required; I-CAR & ASE certifications preferred
• Must have or obtain proper tools to perform duties
• Must pass pre-employment screenings including background checks

Responsibilities

• Provide support for Autel scanning unit and resolve vehicle technology issues
• Handle customer inquiries via phone about scanning procedures

Skills

Verbal & written communication

Read & understand instructions

Prioritize in fast-paced environment

Customer service

Age 21+

Physical endurance

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Job Summary

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

OUR MOBILE DIAGNOSTIC TECHNICIANS FOR THIS POSITION CAN MAKE UP TO:

• $35.00 per flag hour.

WHAT’S IN IT FOR ME?

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

Requirements

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

Abilities/Skills/Knowledge

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.