Automotive Mobile Diagnostic Technician

Caliber Collision; Asheville (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a skilled Automotive Mobile Diagnostic Technician to join their team in Asheville. This role involves applying technical expertise to assist customers, managing inbound and outbound calls, and addressing technical inquiries related to advanced diagnostic tools. With a commitment to employee growth, the company offers benefits from day one, including medical, dental, and vision coverage, as well as opportunities for career advancement through paid training and certifications. If you are passionate about automotive technology and customer service, this position provides a rewarding opportunity to thrive in a dynamic environment.

Benefits

Medical, dental, and vision benefits

Paid vacation and holidays

Career growth opportunities

Paid skilled trainings and certifications

Qualifications

• 2+ years of experience as a Diagnostic Technician required.
• Must obtain proper tools for job duties.

Responsibilities

• Assist customers with technical knowledge and scanning procedures.
• Conduct research to resolve technology issues on vehicles.

Skills

Diagnostic technician experience

Effective communication skills

Customer service skills

Ability to lift over 50 lbs

Education

I-CAR certification

ASE certification

Tools

Autel scanning unit

3M Repair Products

Job description

Automotive Mobile Diagnostic Technician page is loaded

Automotive Mobile Diagnostic Technician

Apply locations Asheville, NC time type Full time posted on Posted 4 Days Ago job requisition id R0199770

Protech Automotive Solutions is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

JOB SUMMARY

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

WHAT’S IN IT FOR ME?

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

ABILITIES/SKILLS/KNOWLEDGE

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer