Automotive Mechanical Claims Analyst

APCO Holdings; Columbus (OH); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid time off

Job summary

APCO Holdings in Columbus, OH is seeking a Mechanical Claims Adjuster to evaluate vehicle service contract claims, determine coverage, and help drivers get back on the road quickly.

You will review service history, verify details, collaborate with repair facilities, apply contract terms, and document decisions clearly in our claims systems.

This role requires clear communication with dealers and customers and the ability to manage multiple claims in a fast-paced setting.

Qualifications

• Strong understanding of vehicle mechanical systems.
• Experience in automotive claims or warranty processing.
• Ability to analyze information and make informed decisions.

Responsibilities

• Review and investigate vehicle service contract claims to determine coverage.
• Verify contract information, service history and failure details to assess each claim.
• Collaborate with repair facilities to evaluate repair needs and authorize covered work.
• Apply contract terms and conditions when approving or declining repairs.
• Calculate repair costs and negotiate fair pricing for parts and labor.
• Maintain documentation of claim decisions in company systems.
• Manage claim queues and ensure timely handling and communication.

Skills

Automotive knowledge

Claims processing

Communication

Analytical thinking

Education

High school diploma

Tools

MS Office

Claims software

Job description

APCO Holdings in Columbus, OH is seeking a Mechanical Claims Adjuster to evaluate vehicle service contract claims, determine coverage, and help drivers get back on the road quickly.

You will review service history, verify details, collaborate with repair facilities, apply contract terms, and document decisions clearly in our claims systems.

This role requires clear communication with dealers and customers and the ability to manage multiple claims in a fast-paced setting.