Automotive Lead Technician

Firestone Complete Auto Care; Wilson (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Automotive Lead Technician to join their dynamic team. This role involves diagnosing and repairing various automotive systems while providing leadership and mentorship to fellow technicians. With a commitment to professional development and a supportive work environment, this position offers opportunities for growth and ongoing training. The company values diversity and inclusion, ensuring that all teammates can thrive in their roles. If you're passionate about automotive technology and customer satisfaction, this is the perfect opportunity to advance your career.

Benefits

Medical, Dental, Vision from day 1

Paid vacation and holidays

On-the-job training

401(k) match

Flexible schedule

On-demand pay

Qualifications

• Valid driver's license and ability to drive company vehicles.
• Strong reading, writing, and math skills.

Responsibilities

• Diagnose and repair various automotive systems.
• Train and assist other technicians.
• Stay current with automotive technology.

Skills

Brakes

Alignment

Suspension

General Maintenance

Tire Repair

Electrical Systems

Engine Repair

Transmission

Heating/AC

Communication Skills

Education

Vocational Training

ASE Certifications

Job description

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Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is a great place to build a career.

Our Values and Benefits

We believe in supporting our teammates through competitive pay, formal training, performance incentives, paid vacations and holidays, healthcare packages, and a 401k plan. We foster diversity, inclusion, and a culture where everyone can bring their whole self to work.

Position Summary

The Lead Technician role requires diagnosing drivability and electrical systems, along with leadership and mentoring skills to enhance customer satisfaction.

Responsibilities

• Diagnose and repair brake, hydraulic, exhaust, fuel, ignition, electrical, suspension, alignment, air conditioning, and computer systems.
• Explain technical diagnoses and repairs to non-mechanical customers.
• Stay current with automotive technology through ongoing paid training.
• Assist and train other technicians.
• Obtain or maintain ASE certifications in at least five areas within the first two years.

Minimum Qualifications

• Valid driver’s license and ability to drive company and customer vehicles.
• Skilled in brakes, alignment, suspension, general maintenance, and tire repair.
• Current certifications/licenses as applicable.
• Ability to communicate technical information clearly.
• Strong reading, writing, and math skills.

Preferred Qualifications

• Knowledge of electrical systems, engine repair, transmission, heating/AC.
• 5+ years of automotive repair experience or vocational training.
• ASE certifications in multiple areas preferred.

Benefits

• Medical, Dental, Vision from day 1.
• Paid vacation and holidays.
• On-the-job training and funded ASE certifications.
• Flexible schedule, 401(k) match, on-demand pay.

Our Values Give Back

• Professional development, community involvement, integrity, and teamwork.

What We Offer

Opportunities for growth, training, mentorship, CSR activities, a dynamic environment, and a commitment to diversity and inclusion.

Bridgestone is an Equal Employment Opportunity employer. Employment eligibility requires completing Form I-9 at start of employment; sponsorship or work authorization may disqualify applicants.