Automotive Lead Technician

Bridgestone Retail Operations, LLC; Milwaukee (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading automotive service provider as an Automotive Lead Technician. Utilize your skills to diagnose and repair complex systems while mentoring a diverse team. Enjoy a competitive hourly wage, comprehensive benefits from day one, and opportunities for professional growth in an inclusive environment.

Benefits

Medical, Dental, and Vision insurance from day one

Paid vacation and holidays

On-the-job training and ASE certifications

401(k) match

Flexible work schedule

On-demand pay program

Qualifications

• Skilled in various automotive systems including electrical and drivability.
• Must maintain certain A.S.E. certifications.
• Experience to diagnose and repair complex vehicle issues.

Responsibilities

• Diagnose and repair various automotive systems.
• Provide technical explanations to non-mechanical individuals.
• Train technicians and stay updated with automotive technology.

Skills

Brakes diagnosis/repair

Alignment, steering & suspension diagnosis/repair

General automotive maintenance

Tire repair

Ability to communicate technical information

Education

Valid automobile driver’s license

A.S.E. certifications in A1 – A8 (5 within two years)

Job description

Join to apply for the Automotive Lead Technician role at Bridgestone Retail Operations, LLC

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Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We champion all perspectives, individuals, and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. Show us what you’re made of—your intelligence, resilience, boldness, and bravery. Who you are is what we need.

Job Category

Retail

Position Summary

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills to drive a team toward increased customer care and satisfaction.

Pay Range: $23.40 - $48.78

Our technicians enjoy a performance-based compensation model known as flat-rate pay. This system rewards skilled professionals with a predetermined amount for each eligible task, fostering efficiency and ensuring fair compensation for your expertise and dedication.

Responsibilities

• Diagnose and repair to specifications — brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1 – A8 within the first two years of employment. (Tests and registration fees are paid for by the company; passing bonuses are available.)

Minimum Qualifications

• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.
• Skilled in brakes diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state, and local certification/license where applicable.
• Ability to communicate technical information to non-technical people.
• Reading, writing, and math skills.

Preferred Qualifications

• Strong understanding of electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, automotive heating/AC.
• 5 years of automotive repair experience, demonstrated skills via third-party assessments/certifications, or completion of Vocational-Technical School Program.
• A.S.E. certification in at least 3 of A1-A8 (L1 can be one of the three — Brakes and Steering & Suspension A.S.E.s preferred).

Benefits

• Medical, Dental, and Vision — starting day 1 for all teammates.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) program available.

Our Values & Benefits

• Professional Development: Resources to help you grow.
• Community Involvement: Giving back to local communities.
• Integrity & Teamwork: Doing things right, together.

What We Offer

We foster co-creation and empower you to be creative and curious to make mobility safer, more efficient, and more sustainable. We offer:

• A supportive onboarding experience.
• Training and mentorship opportunities.
• CSR activities.
• A dynamic, global, and challenging work environment.
• Work/life balance and well-being initiatives.
• A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals for employment regardless of age, race, gender, disability, or other protected characteristics.

Employment Eligibility

If hired, a Form I-9 must be completed at the start of employment. Work authorization or sponsorship requirements may disqualify applicants.